Shop Backyard Grills is an online retailer specializing in premium grills, outdoor kitchen equipment, fire features, outdoor furniture, and accessories. We work with established manufacturers and distribution partners to offer products for creating and upgrading outdoor living spaces. Our goal is to make shopping for outdoor cooking and entertaining products straightforward, with knowledgeable support available before and after your purchase.
Our mission is to help customers create better outdoor living spaces by offering quality grills, outdoor kitchen equipment, fire features, outdoor furniture, and accessories from trusted brands. We aim to provide clear product information, knowledgeable assistance, and responsive customer service throughout the shopping experience.
Core Values:
● Quality: We carefully select products from established outdoor living and cooking brands.
● Customer Service: We strive to provide helpful, responsive support before, during, and after your purchase.
● Product Knowledge: We provide detailed product information to help customers compare options and make informed purchasing decisions.
● Transparency: We believe in clear pricing, product information, shipping terms, and return policies.
● Customer Confidence: We want customers to feel informed and confident when making an important purchase for their outdoor space.
● Trusted Outdoor Living Brands: We offer grills, outdoor kitchen equipment, fire features, outdoor furniture, and accessories from established manufacturers known for quality and performance.
● Knowledgeable Product Support: Choosing the right equipment can be complicated. We provide detailed product information and personalized assistance to help you compare options and find the right products for your outdoor space.
● Service Before and After Your Purchase: Have a question about a product, order, shipping, or warranty? Our team is available by phone, email, and chat to assist you throughout your purchase and after your order arrives.
● Grills & Outdoor Cooking: Shop built-in and freestanding gas grills, charcoal grills, pellet grills, griddles, side burners, power burners, and other outdoor cooking appliances.
● Outdoor Kitchens: Build your outdoor kitchen with premium grills, storage, refrigeration, sinks, access doors, drawers, and other essential components.
● Fire Pits & Fire Features: Create a welcoming outdoor gathering space with fire pits, fire bowls, fire tables, and other outdoor fire features.
● Outdoor Furniture: Complete your backyard with outdoor furniture designed for comfortable dining, entertaining, and relaxing.
● Accessories: Find grill covers, cooking accessories, replacement components, and other products to complete your outdoor setup.
Trusted Brands:
We partner with established outdoor cooking and outdoor living manufacturers and authorized distributors to offer a broad selection of quality products from brands you can trust.
Orders are shipped directly to customers by the manufacturer, an authorized distributor, or a fulfillment partner. Regardless of where your order is fulfilled, Shop Backyard Grills remains your retailer and point of contact for product questions, orders, shipping, returns, refunds, and customer service.
Shopping for outdoor cooking equipment can involve a lot of decisions—from choosing the right grill size and fuel type to understanding installation requirements, compatible accessories, and outdoor kitchen components. We’re here to make that process easier.
● Product Selection: We help you compare products, features, sizes, and configurations so you can choose what works best for your space.
● Compatibility Questions: Need to know whether a grill, access door, burner, or accessory will work with your setup? We’ll help you find the information you need before ordering.
● Order Support: Have questions about availability, shipping, delivery, or an existing order? Our team is available to help before and after your purchase.
We want you to feel confident before, during, and after your purchase. From answering product questions and helping with selection to providing support with shipping, delivery, and manufacturer warranties, our team is here to help throughout your experience with Shop Backyard Grills.
Have a question about a product, compatibility, shipping, or an existing order? Our team is available to help you find the information you need.
● Phone: (877) 356-5646
● Email: info@shopbackyardgrills.com
● Customer Service Hours:
Monday - Friday: 8:00 AM - 5:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Whether you're choosing a new grill, planning an outdoor kitchen, or upgrading your backyard, we're here to help you find the right products for your space. Explore our selection of premium outdoor cooking and living products from trusted brands.
