This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://shopbackyardgrills.com/pages/terms-and-conditions
Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 2-7 business days.
Order Shipment:
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at: info@shopbackyardgrills.com
We do not offer international shipping outside the USA.
Return & Refund Policy
If you have questions about returns, please review our Return & Refund Policy: https://shopbackyardgrills.com/pages/refund-return-policy
Further Questions
If you have any further questions you may contact us by email at: info@shopbackyardgrills.com
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
