Shop Backyard Grills is committed to providing a secure and transparent checkout experience. The following policy explains the payment methods we accept and how payments are processed when you place an order.
Accepted Payment Methods
We accept the payment methods displayed as available during checkout, which may include:
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Visa
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Mastercard
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American Express
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Discover
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Debit cards
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PayPal
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Google Pay
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Apple Pay
Available payment methods may vary depending on your device, location, and checkout method. We do not accept cash, checks, or money orders for orders placed through our website.
Payment Processing
Payment is authorized and processed using the payment method selected at checkout. By submitting an order, you confirm that you are authorized to use the payment method provided and authorize Shop Backyard Grills and its payment processors to charge the total amount shown at checkout.
All prices are displayed in U.S. dollars. Your order total will include the price of the products purchased plus any applicable shipping charges and sales taxes shown during checkout.
Payments are processed through secure third-party payment providers. Shop Backyard Grills does not directly store complete credit or debit card information.
Order Confirmation
After you place an order, we will send an order confirmation to the email address provided during checkout. Receipt of an order confirmation does not necessarily constitute final acceptance of an order.
Orders may be subject to payment authorization, product availability, pricing verification, and fraud-prevention review before fulfillment.
If we are unable to accept or fulfill your order, we will contact you using the information provided with your order and, when applicable, cancel or refund the affected charge.
Order Processing
Orders are generally processed within 1–2 business days, excluding weekends and holidays.
Shipping and delivery times vary depending on the product, manufacturer, destination, and shipping method. Please refer to our Shipping Policy for complete information regarding order processing, shipping rates, transit times, freight deliveries, and potential delays.
Refunds and Cancellations
Approved refunds are issued according to our Refund Policy and are generally returned to the original payment method used for the purchase.
If you need to request an order cancellation or have questions regarding a payment or refund, please contact us as soon as possible. Orders that have already entered processing or shipped may not be eligible for cancellation.
Questions About Your Payment
If you have questions about a payment, charge, or order, please contact us:
Shop Backyard Grills LLC
Email: info@shopbackyardgrills.com
Phone: 877-356-5646
Business Address: 8401 Mayland Drive, # 8002, Richmond, VA 23294
